Office Team

Shana Rains 2

Shana performs various functions including all accounting, regulatory reporting and strategic planning. She also assists when needed with marketing, human resources and customer service.

Shana is a CPA with her B.S. in Accounting from William Jewell College and her MBA from University of Missouri Kansas City.

How long have you been with the company?

Since 2013

Little-known fact

I have been blessed enough to visit all 50 states!

Beckie Burdick

Beckie is based out of our Burlington office and has served in that office for over 10 years. 

Beckie performs all aspects of taking care of our customers. Beckie handles all customer orders from start to finish. She handles billing functions including payment entry. 

How long have you been with the company?

Since 2009

Favorite vacation

Going home to Louisiana

Best part of the job

Meeting new customers and making new friends

Rachel Ballard

Rachel, a life-long Madison resident, is based out of our Madison office but also works in our Burlington office at least one day a week.

Rachel performs all aspects of taking care of our customers and handles all customer orders from start to finish. She also handles all our billing functions including payment entry.

How long have you been with the company?

Since 2014

Little known fact

My husband and I share a birthday — April 5th — and it's also our wedding anniversary!

Favorite movie

Top Gun